Dynamics 365 Business Central 2024 Wave 1 (BC Version 24): Setup Reminder Terms and Levels.
Hi Folks,
In this blog post, we’ll walk through how to set up reminder terms and levels in Business Central 2024 Wave 1, ensuring that you have a robust payment reminder system in place.
Reminder Terms are the conditions under which payment reminders are sent to customers. This control how the reminder process work.
Choose the search icon on top right corner or use hotkeys (Alt +Q). Click on New to create a new Reminder Term.

Below is a short description about the fields.
Reminder Terms Code: Define the code to the identify the reminder term.
Description: A short description of the reminder term.
Maximum Number of Reminders: The No. of reminder that can be issued for this reminder term code.
Post Interest: Specifies if any interest listed on the reminder should be posted (G/L and Customer account) when issuing the reminder.
Post Additional Fee: Any additional fees to be posted (G/L and Customer account) when issue the reminder.
Post Additional Fee per line: Post any additional fee listed on the finance charge memo, when the memo is issued.
Minimum Amount (LCY): Define the minimum amount on local currency for which a reminder will be created.
Languages with customer communications: Specifies the Languages with customer communications for this reminder.
Reminder Level:

No.: Define the level Like one, two, three.
Grace Period: Define the grace period length given for this reminder.
Due Date Calculation: We define how the due date for the payment of the reminder should be calculated.
Calculate Interest: Determine if interest will appear on the reminder when the reminder is issued, However the Post Interest field in the Reminder Terms page determines if the calculated interest must be posted to G/L and Customer accounts.
Add. Fee Calculation Type: The addition/extra feed calculation. The fees can be calculated in three different ways:



Fixed: Fees are calculated based on the values of the Additional Fee fields on the line for the reminder level itself.
Single Dynamic: Fees are calculated based on the values of the fields on the relevant line in the Additional Fee Setup page for that reminder level.
Accumulated Dynamic: Fees are calculated based on the values of the fields on the combined lines in the Additional Fee Setup page for that reminder level.
Customer Communications: You can define the Customer Communication for each reminder line by clicking on “Customer Communication”. Once defined the field will be check marked.

Click Yes


Below Reminder Level Communication screen pop’s up, Select the Language code on the page.

The customer Communication can also be defined on Reminder Terms.

You can Define the Beginning and Ending Line by clicking on Edit Text Lines as highlighted above.

Define Reminder Terms for all customers as needed.

Previous Version: Business central 23.5 and before the reminder terms page is editable list page, with action Levels to define the Reminder levels.

Reminder Levels List page:

Will continue more on Reminder & new feature – Reminder Automation on next blog.
Dynamics 365 Business Central 2024 Wave 1 (BC Version 24): Send Reminders
Dynamics 365 Business Central 2024 Wave 1 (BC Version 24): Reminder Automation.
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